Last Updated: September 24, 2015
In general, you can visit the Vantage website without telling us who you are or revealing any personal information about yourself. Our web servers collect our visitors’ domain names and IP addresses, but not personal e-mail addresses. This information is used to diagnose problems with our server, to measure the number of visits and number of pages viewed and to register methods by which our website was found and methods used for viewing our website. We will use this information to evaluate how you use our website and how we can improve the content of our website.
We also may collect certain information on our website when you fill out a form, communicate with us through our website or send e-mail messages generated through our website, such as the following information: name, company name, e-mail, telephone number and questions, comments, suggestions and other information provided by you. Vantage’s services are not designed for or directed to children under the age of 13, and we will not intentionally collect or maintain information about anyone under the age of 13.
Use of Collected Information
The information that we collect from you may be used in one or more of the following ways:
- To personalize your experience: Your information helps us to better respond to your individual needs.
- To improve our website: We continually strive to improve our website based on the information and feedback we receive from you.
- To improve our products and services: We also continually strive to improve our products and services based on the information and feedback we receive from you.
- To improve client service: Your information helps us to respond more effectively to your client service requests and support needs.
- To send periodic e-mails: The e-mail address you provide may be used to send you information and updates pertaining to your services, in addition to receiving occasional company news, updates, related product or service information, etc. Please note you may have your name removed from our direct e-mail marketing lists at any time by sending an e-mail to firstname.lastname@example.org. Please enter your e-mail address and type “Please remove me from all e-mail lists.”
A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular website. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We may use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to our clients’ needs. We only use this information for statistical analysis purposes. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to any personal information about you, other than the personal information you choose to share with us.
Security of Your Information
We use various security measures to protect the information we collect from you on our website, including firewalls and access controls. We store information you provide to us on a computer system located in a controlled facility with limited access.
Links to Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our website, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide while visiting such websites, and such websites are not governed by this Policy.
We do not sell, trade or otherwise transfer to outside parties your personally identifiable information. Please note, however, this does not include trusted third-parties who assist us in operating our website, conducting our business or servicing you. We also may release your information when we believe release is appropriate to comply with applicable law, to enforce our website policies or to protect ours or others’ rights, property or safety. Your personal information also may be transferred in connection with a sale, merger, transfer, exchange or other disposition of Vantage’s assets. Non-personally identifiable information may be provided to other parties for marketing, advertising or other uses.
Government Information Requests
Vantage will disclose all government requests for information as allowed by law.
We may make revisions to this Policy at any time without notice. By using our website, you agree to be bound by any such revisions and therefore should visit page periodically to determine the then-current Policy by which you are bound.
If you would like a copy of the information held on you, or if you have other questions about this Policy, please feel free to contact us at:
Vantage Data Centers Management Company, LLC
2820 Northwestern Parkway
Santa Clara, CA 95051
If you believe that any information we are holding on you is incorrect or incomplete, please write to or e-mail us at the above address. We will promptly correct any information found to be incorrect.
If you believe that we have operated in a manner inconsistent with or in violation of this Policy, please write to or e-mail us at the above address. If we do not remedy the inconsistency or problem to your satisfaction, please contact the American Arbitration Association at www.adr.org for an independent review and resolution of the issue.